Operational status
Information about upcoming disruptions and planned maintenance that will affect our LIVE API services.
Disruptions to services
On this page you'll find dates and times of disruptions we want you to be aware of.
When Live Data cannot be accessed via our API services due to disruptions or planned maintenance, we will advise you to use our Contingency mechanism. Information about it can be found here:
Fallback solution (SE, GB, NL, LU)
Fallback solution (Finland only)
If you would like to report a problem to us, please Contact us
Sunday 17th October 2021 @ 03:00-06:00 CET
Disruption to all Handelsbanken PSD2 APIs and online services
On Sunday 17th October from 03:00-06:00 CET, Handelsbanken online services, including our PSD2 APIs will be down due to planned maintenance. This will affect all customers in our supported countries.
Please note that no calls will go through for the duration specified above, so we would appreciate that you halt all calls / batch runs to our PSD2 APIs during this period, in order not to generate a lot of errors on your side and ours.
Our PSD2 Fallback solution / Contingency mechanism will also be down during this time.
We apologise for any inconvenience caused and understand that this may cause disruption to your services, so we appreciate your cooperation on this.
On the 1st October, we will send out an email to all TPPs who have registered with us to access our Live Data APIs, advising about this planned disruption.
Sunday 14th November 2021 @ 08:00-12:00 CET
Disruption to Handelsbanken SE PSD2 Card Account API
***Please disregard this notification if you don't offer services to Swedish customers.***
On Sunday 14th November 2021 from 08:00-12:00 CET our PSD2 Card Account API for Swedish customers will be down due to system maintenance. Please note that no calls will go through for the duration specified above, so we would appreciate that you halt all calls / batch runs to this PSD2 API during this period.
We apologise for any inconvenience caused and understand that this may cause disruption to your services, so we appreciate your cooperation on this.
On the 12th October, we will send out an email to all TPPs who have registered with us to access our Live Data APIs, advising about this planned disruption.