IMPORTANT MESSAGE: On the 21st of April 2023, we upgraded our Developer Portal platform. Unfortunately, all previously registered users on our Dev Portal have been deleted. Any test apps connected to the accounts have also been deleted. Please set up a new account on this new platform so you can start testing again. For more information, please see our "Operational status" page.

General FAQs

Why can't I log into the Developer Portal?

Please Contact us and let us know the issue. If you've forgotten your password you can Reset your password

When I try to open a page, why do I see "Access denied. You are not authorized to access this page"?

If you click on a link and on the following page you see the error message "Access denied. You are not authorized to access this page", please log into our Developer Portal and then try to access the page again.

Does Handelsbanken support browsers with disabled cookies?

At the moment it's not a requirement to use cookies in the browser, so it will work. However, in general we recommend to use cookies.